The delivery and payment process was problematic. Since the box is a gift, I can only evaluate it after Christmas.
Dear Denise,
Thank you for your feedback!
We are sorry to hear that you had problems with the payment and delivery! Can you tell us exactly what happened? You placed your order on a Friday evening and the package was shipped on Monday.
Best regards,
Mika
We ordered a snack box with our own design. Mika answered all our questions competently and very quickly.
Durable and beautifully designed products. It's good that such things still exist!
Super-fast delivery.
Tea filters are perfect, fitting both cups and teapots.
Friendly contact and efforts to ensure customer satisfaction.
Everything was packed neatly and carefully.
Thank you for the excellent service.
I love the cans, they are in daily use and nothing has ever leaked from the round bowls.
Our second Ottoni Fabbrica Alice Elegance electric kettle. This is a wonderful and attractive electric kettle.
As always: beautiful workmanship, excellent quality, and extremely fast delivery. Thank you very much.
Unfortunately, the bottle cap broke quickly. For the price, it should last longer than just three months. I wouldn't put fruits like raspberries in the box anymore, because they get very mushy and the liquid from the raspberries leaks out. The only thing I thought was cool was that you can write your own dedications on it.
Dear Nadia
Thank you for your feedback! It always helps us to improve. We're sorry to hear that your experience with the products has not been positive. The lid of the Klean Kanteen bottles should definitely not break. Please feel free to contact me and we will resolve this under warranty.
Raspberries are, of course, a challenging food to transport. They quickly become mushy in any box, especially during a busy school day. Therefore, they should only be transported in a leak-proof container so that the juice cannot leak out. For example, in the small round dip containers or in a snack container or mini lunch box with a silicone lid. If you like, I can send you some silicone lids to add to your school set. Please feel free to contact me ;)
Best regards,
Mika
We have been using our lunchboxes every day for school and trips for many months. Shortly before the summer holidays, one was stolen and has since been used by a teenager from the same town. He obviously likes the lunchbox just as much. We replaced ours immediately and are letting it slide. At least there is one more valuable plastic-free lunchbox in the playground!
The support we received with our order was extremely helpful. Our unusual requests were reviewed and implemented. Thank you very much for your time and dedication!
Perfect, finally boxes that do what they promise and don't leak.
I'd definitely buy from them again, top-notch online shop and super-fast delivery.