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Free shipping on orders over CHF 99
30-day return policy
Fast shipping from Switzerland

Wert&Voll Partner Program

Our offer for bloggers, influencers, magazines, websites, portals, newsletters, etc.:

If your content reaches people interested in a sustainable and plastic-free lifestyle, you've come to the right place.

We want to continue growing sustainably and let our partners share in our success.

As a member of our partner program, you will receive special links and discount codes that allow your readers/followers/fans to shop with us under exclusive conditions (5% discount on all orders, no minimum order value).

At the beginning of our partnership, we will provide you with free products that you can test and recommend.

For orders placed with us by your readers/followers/fans, you will receive a commission of 20% of the order value in the form of product vouchers, which you can redeem in our shop for other products.

We will pay your commission after the end of the month for all orders where your discount codes or links were used.

If you would like to join our partner program, simply contact us. We look forward to hearing from you!

 

Contact us now

Frequently Asked Questions

The most important answers at a glance. You can find all questions on our FAQ page.

What are your shipping costs and from what order value do you offer free shipping?

We deliver free of charge for purchases of CHF 99.- or more. Below that, you pay a flat rate per parcel: CHF 8.- with B-Post or CHF 10.- with A-Post. Orders containing only gift cards are always free of shipping costs. There is no minimum order quantity.

How long will it take for my order to arrive?

We ship your goods within 1-3 business days. How quickly the package arrives after that depends on the postal service. We cannot be held liable for delayed deliveries by the postal service. The invoice is enclosed in a paper envelope attached to the package.

Can I order on account?

Yes, purchase on account is possible and processed through POWERPAY. You will need a valid email address for this, and the invoice will come directly from POWERPAY. It is payable within 14 days at no extra cost.

How do I configure the engraving?

Via the "Configure Engraving" button on the product page. There you enter what you want to engrave: names, texts or sayings, as well as the font and, if desired, a symbol. For lunch boxes, the engraving is placed on the lid. Engraving is done permanently by laser.

Can I return an engraved product if I don't like it?

No. Personalized products with engravings are excluded from the 30-day return policy. For all products without engravings, the 30-day return policy applies, as long as they are returned without signs of use and with intact packaging. Therefore, please double-check the spelling, names, and symbols before ordering.

How long is the warranty and what does it cover?

The product pages state a 2-year warranty. An exchange is possible in case of obvious transport damage or a manufacturing defect. We will handle communication with the manufacturer for you, so you don't have to worry about it. After return and inspection, you will receive a free replacement immediately.

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